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Iberia kicks off the new year with new developments

Iberia debuts its new chat assistant and introduces a product for checking in ski or snowboard equipment free of charge. It also allows you to earn double Avios in January.

Cover image: ST/Swiss image - Ivo Scholz

Earn double Avios on iberia.com

Do you need help with check-in, to check the status of your flight or to find out what time it is in your destination?
From now on, all your questions have an answer on Iberia.com. The company’s website has launched its brand-new chat assistant. It’s already available in Spanish and users can access it from both Iberia’s app (available for Android devices only) and from the messenger on the Facebook page.


From 4 to 21/01, all holders of Iberia Cards will be able to fill their pockets with double Avios – in addition to a 10% discount – on all their purchases on iberia.com. In this way, Iberia is getting ahead of the famous January blues and is committed to making its customers’ lives easier after all the investments they tend to make during Christmas and the start of the New Year.

Fly with your ski equipment to the Alps and Dolomites

From now on, it’s possible to check all your skiing or snowboarding equipment, regardless of the rate you paid. This includes skis + poles and snowboard, boots and helmet. Iberia is offering this product in all its destinations close to the Alps and Dolomites ski resorts: Turin, Milan, Venice, Zurich, Geneva, Munich and Lyon.

This service can be hired exclusively at agencies specialising in snow services that market products from the wholesaler Tour10.

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